1. Types of Information Collected
- Contact Information When you use the Website or sign up for the Services, CloudHub
Servers may collect certain contact information from you, such as your first and last
name, organization name, city, state and zip code, email address, and phone number
(collectively, "Contact Information"). When purchasing Services, you will be required to
provide additional information that may include a credit card number or other banking or
payment information ("Billing Information"). This information is required by CloudHub
Servers to verify your identity, to establish your company’s account, and set up your
Services. Generally, the Contact and Billing Information will be PII.
- Site Information CloudHub Servers may use cookies, web beacons and other technical
means to collect and analyze certain information about how you and other visitors use
the Website. This technical information includes Internet Protocol (IP) addresses,
browser information, and the preceding and succeeding websites you have visited, among
other things. We may also keep a record of which pages of the Website you visit, and how
long you spend on each page. You may set your browser to notify you or decline the
receipt of a cookie; however, certain features of our sites or services may not function
properly or be available if your browser is configured to disable cookies.
- Service Information In order to provide Services to you and to improve its Services,
CloudHub Servers may collect information that is created or provided by you In
connection with your use of the Services (collectively, "Service Information"),
including order information, chat logs, email logs and information about your actions in
various client areas on the Website. Service Information may include information that is
PII. We use Service Information to market our Services to you in a more personalized
manner.
- Third Party Information We may obtain information about you from other sources and
add it to your account Contact Information. This combined information may be used by
CloudHub Servers to enhance our ability to provide Services to you, to ensure that we
are paid for Services, to advertise or market our business, and to tailor offers,
promotions, etc. Thus, for instance, if you provide us with your email address, we may
send you emails informing you about CloudHub Servers services, products, offers,
promotions and partnerships. The third party information may include information that is
PII.
2. Use of Information Collected
In addition to the internal uses described above, CloudHub Servers uses collected information
in the following ways:
- We will use your Contact and Billing Information to provide you with access to the
Services you have ordered, as well as support services, technical updates or updates on
changes in CloudHub Servers' usage policies. CloudHub Servers may also use your Contact
Information to send you company updates and marketing offers when permitted by law or
when you have agreed. If you are not a customer of CloudHub Servers, CloudHub Servers
will use your Contact Information only for the purpose for which such information was
provided. For example, if you have signed up to receive product information from
CloudHub Servers, we will use your Contact Information only to send you that
information.
- CloudHub Servers stores and uses Service Information for the purpose of conducting
business with you. CloudHub Servers' use of the Service Information is also governed by
the agreement you enter into with CloudHub Servers in connection with the Services (the
"Services Terms"). Please refer to the Services Terms for specific provisions concerning
confidentiality and data protection. In the event of any conflict between this Policy
and the Services Terms, the Services Terms will control.
- CloudHub Servers may use third party service providers to serve advertisements on our
behalf across the Internet. These service providers may collect your IP address and
non-personally identifiable or de-identified information about your visits to the Site
in order to serve CloudHub Servers advertisements, while you are visiting other sites.
Such non-personally identifiable information is anonymous or de-identified and does not
reflect your name, address, e-mail address or other personal information; however, your
IP address may be collected by such service providers.
- The Website may provide you with opportunities to post comments and identifying
information, such as the CloudHub Servers Blog. When you post comments in a discussion,
this information may appear in public ways, such as through search engines or other
publicly available platforms, and may be "crawled" or searched by third parties. Please
do not post any information that you are not comfortable revealing to the public at
large.